Players of LEGO Batman: Legacy of the Dark Knight on PC have encountered an unexpected glitch with PS5 controller icons that refuses to resolve through standard settings. The issue—where controller symbols appear incorrectly or remain invisible despite correct mapping in Steam—has sparked a workaround that relies on a specific driver adjustment rather than game patches.

Unlike previous generations of DualSense controllers, the PS5 model introduces minor changes to how it registers input profiles. These changes, while subtle, can trigger conflicts with the Windows Game Bar or third-party compatibility layers if not handled properly. The solution involves disabling a single setting in the controller’s properties window, which forces Steam to re-establish its profile without interference.

Key Details: What Changed and Why

  • Controller model: PlayStation 5 DualSense (official USB connection).
  • Affected software: LEGO Batman on PC via Steam, but similar symptoms may appear in other games using controller input.
  • Required action: Disable Gamepad under the controller’s properties in Windows Device Manager. This resets how Steam interprets the device profile.

The workaround is not a permanent fix—it must be reapplied after each system restart—but it removes the visual glitch without affecting gameplay responsiveness or button mapping. IT teams managing workstations should note that this adjustment does not require administrative privileges and can be scripted for bulk deployment if needed across multiple machines.

Why It Matters: Workflow and Compatibility Layers

The root cause lies in Windows 11’s handling of DualSense controllers when connected via USB. The operating system sometimes assigns a generic Gamepad profile that Steam does not recognize as a full DualSense, leading to icon mismatches. This behavior is not unique to LEGO Batman; similar reports have surfaced in other games with complex controller layouts.

For IT departments, the lesson is twofold: first, standardize controller driver updates to include the latest Windows 11 cumulative update (KB5034765), which addresses minor profile conflicts. Second, consider deploying a simple batch script that toggles the Gamepad setting off and on during system boot sequences, ensuring consistency without manual intervention.

The fix is temporary in nature—Steam or Sony may address it in future updates—but for now, players and IT teams can rely on this method to eliminate the icon issue while maintaining full controller functionality. Those managing gaming workstations will find that the workaround minimizes support tickets related to input mapping without disrupting other applications.