Saturday, April 11th 2026 Microsoft Apologizes for Battery-Less Xbox Controllers, Sends Rechargeable Kits To Correct by Cpt.Jank Today, 10:09 Discuss (0 ) Traditionally, Microsoft has included AA batteries with its Xbox game controllers as a way to help users get right into the game as soon as possible. However, apparently since at least December, Microsoft has accidentally been packaging and shipping its controllers without batteries. This is according to a post on X by @XboxSupport, which acknowledges the error and advises users how to proceed. This applies both to Xbox Wireless controllers and Xbox Design Lab controllers. Microsoft says that affected users should reach out to support via a dedicated support page and register a service request, at which time Microsoft will send out a pack of rechargeable batteries and a USB-C cable to correct the issue and perhaps serve as something of an apology. Buyers who were sent controllers without batteries should be able to confirm eligibility with their controller serial numbers, although there have apparently been a few issues with that system, with two users reporting on X that they were unable to view the requisite available service option to be able to take advantage of the corrective action. Source: @XboxSupport on X Related News Tags: action apology Battery Controller game controller Microsoft service Support US Xbox Xbox Controller Xbox Design Lab xbox.com Aug 18th 2025 Microsoft Windows 11 24H2 Update May Cause SSD Failures (278) Oct 21st 2025 Windows 11 25H2 October Update Bug Renders Recovery Environment Unusable (170) Oct 17th 2025 Microsoft Breaks Localhost with Windows 11 October Update, Users Forced to Revert (105) Oct 1st 2025 Microsoft Releases Windows 11 25H2... With Zero New Features? (104) Dec 14th 2025 Microsoft Copilot AI Comes to LG TVs, and Can't Be Deleted (144) Oct 7th 2025 Microsoft Blocks Online Account Bypass on Windows 11 (162) Dec 23rd 2025 Windows 11 25H2 Includes a Faster NVMe Driver Needing Manual Installation (115) Jun 30th 2025 Windows 12 Delayed as Microsoft Prepares Windows 11 25H2 Update (98) Feb 2nd 2026 Microsoft Steps Back from "AI Everywhere" in Windows 11 to Focus on Core Features (144) Mar 21st 2026 Microsoft Promises Slew of Windows 11 Changes in Response to "Microslop" Criticisms (207) Add your own on Microsoft Apologizes for Battery-Less Xbox Controllers, Sends Rechargeable Kits To Correct There are no yet.
